Additional Products
CEM Toolkit

    Don't miss out! Sign up to receive our monthly newsletter with the latest tips on improving your customer's experience.

      The Company
      Investor Information

      Get in touch

        Blog

        Experiences that Matter

        Intouch Customer Success Stories

        At Intouch, we are very fortunate to work with a diverse and...

        Protecting Your Brand by Harnessing the Power of Consumer Intent

        The world is changing at an unprecedented rate. We have gone from purchasing day-to-day staples...

        How to Measure Customer Experience During a Global Crisis (Part 1)

        As businesses scramble to pivot their sales model, you might find yourself estranged from the...

        How to Succeed in the Age of Covid-19

        As the reality of living in a pandemic starts to sink in, businesses are looking for ways to...

        Pro Tips: Key Takeaways on Building a Solid Foundation for Your Customer Experience Management Strategy

        Building a state of the art Customer Experience Management (CEM) program is a long-term process...

        Why You Need A Blended Approach to CEM

        We have good news and bad news.

        As a business, there are a number of challenges you can expect...

        Your Guide to Mastering CX in 2020

        January and February are slow-moving months for consumers. People are scrambling to pay off...

        2019 In The Rear View

        The new year is in full swing but we wanted to look at a few things that made 2019 stand out...

        The Key to Cultivating Loyalty Part 2: Designing Great Experiences

        Last month we shared a guest post by customer experience strategist, Jim Bass. In the first part...