Measuring Customer Experience During a Global Crisis (Part 2)
Welcome to the summer of 2020, at least in the northern hemisphere, where B2C transactions are...
Welcome to the summer of 2020, at least in the northern hemisphere, where B2C transactions are...
Last week, we had the distinct pleasure of sitting down with Heart of the Customer’s CEO and...
At Intouch, we are incredibly proud of the amazing businesses that we get to call our clients....
This month we've looked at COVID-19’s impact on the Retail and Restaurant industries. Now, as we...
At the start of June, we released the first survey report in our series on Changes in Consumer...
At the beginning of May, Intouch Insight released a wide-scale North American survey, designed...
“Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new...
At Intouch, we are very fortunate to work with a diverse and...
The world is changing at an unprecedented rate. We have gone from purchasing day-to-day staples...
As businesses scramble to pivot their sales model, you might find yourself estranged from the...