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Blog

Tips, tricks, and best practices to help you deliver the best experiences to your customers!

 

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Monthly Newsletter!

2 min read

CX Tech Top-ups: Try Our Brand New Hierarchy Comparison Dashboard

At Intouch Insight, we’re constantly working on new features that will help you reach the top of your game. This month we have introduced new features to the Intouch Platform and IntouchSurvey™.

3 min read

3 Powerful Ways to Visualize Your Data

Analysis paralysis can be a real problem. The more data you’ve collected the better informed your business decisions will be. But distilling raw...

Features that can help you analyze customer experience data as simple as possible

2 min read

CX Tech Top-ups: Try our new custom records list builder!

Here at Intouch Insight, we are continuously releasing new features and product enhancements. This month we introduced new features to the Intouch...

Five Consumer Trends Impacting Restautants in 2022

3 min read

Spring 2022 Consumer Trends for Restaurants

Data driven decisions yield results. It’s why our suite of software and services are built around driving actionable insights from customer and...

Features aimed to help you make analyzing data as seamless as possible

1 min read

CX Tech Top-ups: Making analyzing data as simple as possible

Here at Intouch Insight we are committed to creating the best software features to help our customers reach business intelligence excellence. This...

Key takeaways from how convenience stores can capitalize on mystery shopping.

5 min read

How Convenience Stores Can Capitalize on Mystery Shopping

It's a great time to be in the convenience industry. The changes in consumer habits that we’ve tracked over the past two years show people are making...

3 min read

How to Make the Most of Your Mystery Shopping Budget

When someone starts a sentence with “If money was no object,” you know what follows will be a grandiose and idealistic proposition. But the cost...

How You can Leverage Automation to Get More Out of Your Mystery Shopping Data

2 min read

3 Ways to Automate Your Mystery Shopping Data

Mystery shopping is a commonly used tool to help brands ensure that their employees are delivering on brand standards and adhering to operating...

Brand New feature Added to Intouch Platform and IntouchCheck™

2 min read

CX Tech Top-ups: Check Out our New Custom Dashboard Builder!

At Intouch Insight, we’re constantly working on releasing new features that will help you reach the top of your game. This month we have added...

Launch a Mystery Shopping Program

2 min read

4 Key Steps to Launching a Mystery Shopping Program

Over decades of managing mystery shopping programs we've seen time and time again that the overall success of a program hinges on the initial design....