2 min read
Since launching our Temperature Question feature in 2025, we’ve helped thousands of users digitize their safety logs. Today, we’re taking that foundation to the next level. We are excited to introduce a seamless hardware enhancement for...
6 min read
If you’re researching mystery shopping costs, you’re likely trying to answer a very practical question: “What will it take to measure our customer...
3 min read
Want to learn how Intouch Insight’s mystery shopping services gave Alpaca Chicken the information it needed to effectively coach restaurant staff and...
6 min read
Your company can invest millions in product design, digital tools, and training, only to lose a customer after a brief interaction.
5 min read
Think back to your last pizza order. The craving was sky-high, and you were hoping for the whole experience to hit just right, from the first...
5 min read
If you run automotive operations, you know about the phone calls asking about availability, online inquiries about pricing, service appointments...
6 min read
Pizza delivery has come a long way from a simple phone call and a 30-minute wait. Today, customers expect speed, accuracy, and a hot, fresh pizza...
6 min read
“The pizza guy has got 30 minutes to get here!” A line almost every pizza lover heard in the 80s and 90s. Once that idea also got mixed into pop...
5 min read
Client: “We’ve put a lot into customer experience, but it’s hard to know what’s really happening across all our locations. We’ve been looking at...
1 min read
At Intouch, we’re always looking for ways to make daily tasks simpler and data more reliable. This month, we’re introducing a new Temperature...
