Blog – Dine-In Restaurant

Moments that Matter: Your Journey Mapping Questions Answered

Mar 04, 2019 | 7 minutes
Journey mapping expert, Jim Tincher, explains how to drive action from journey maps, the importance of involving the entire organization in the process, and how anyone can get started by focusing on the key moments that matter in the customer journey.
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Strategies for Improving Restaurant Efficiency and Guest Loyalty

Aug 09, 2018 | 8 minutes
Learn how to streamline your restaurant operations to improve the customer experience and drive guest loyalty.
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