Blog – Restaurant

Maximizing the Employee's Role in the Customer Experience

Jul. 30, 2019
Learn how to maximize the employee's role in the customer experience.
Read More

Learn How to Develop a Journey Mindset

Jun. 14, 2019
Our recent webinar featured special guest, Kerry Bodine. Watch this on-demand webinar now to learn how to develop a journey mindset at your organization.
Read More

10 Essential Restaurant KPIs to Measure Customer Experience Success

Apr. 01, 2019 | 8 minutes
Learn about 10 restaurant KPIs linked to CSAT, customer loyalty, and employee engagement to help you measure the success of your CX programs in your restaurant.
Read More

Six Tech Essentials to Streamline Your Restaurant’s Operations

Mar. 28, 2019 | 8 minutes
Six technologies that can streamline your restaurant operations and improve your restaurant’s relationship with its customers and staff in the process.
Read More

Moments that Matter: Your Journey Mapping Questions Answered

Mar. 04, 2019 | 7 minutes
Journey mapping expert, Jim Tincher, explains how to drive action from journey maps, the importance of involving the entire organization in the process, and how anyone can get started by focusing on the key moments that matter in the customer journey.
Read More

Strategies for Improving Restaurant Efficiency and Guest Loyalty

Aug. 09, 2018 | 8 minutes
Learn how to streamline your restaurant operations to improve the customer experience and drive guest loyalty.
Read More

New Features: How to Improve Restaurant Inspections with Mobile Forms

Jun. 21, 2018 | 7 minutes
Seven new features of IntouchCheck mobile forms software that will keep you prepared for restaurant inspections.
Read More

4 Ways Restaurant Mystery Shopping Improves Customer Experience

May 17, 2018 | 4 minutes
Find out if your staff are delivering what customers really want with restaurant mystery shopping.
Read More

3 Ways Mobile Forms Ensure Safe Food Handling in Restaurants

Mar. 15, 2018 | 3 minutes
Three features of IntouchCheck mobile forms that help ensure restaurant staff practice safe food handling across locations.
Read More

Four Ways You Can Lower Restaurant Labor Costs

Jan. 30, 2018 | 7 minutes
Here are four ways you can lower restaurant labor costs without having to sacrifice your brand or the guest experience.
Read More

3 Ways Restaurants Can Handle a Minimum Wage Increase

Jan. 26, 2018 | 4 minutes
Here are a few easy ways restaurants can improve operational efficiency to cut labor costs and lessen the burden of a minimum wage increase.
Read More

How to Prepare your Restaurant for Labor Day Weekend

Aug. 17, 2017 | 4 minutes
Ensure that your restaurant teams are equipped for the rush of customers this Labor Day weekend.
Read More